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No.1167,Yincheng Road West,Dongqiao Town,Haishu Dist.,Ningbo,Zhejiang

Answer questions about your coffee machine

IndexAnswer questions about your coffee machine

Common problems and solutions of ROOMA automatic coffee machine

RM-A6COMMON PROBLEM

  • Menu for customization and maintenance
  • Regulation in the process of making coffee
  • How to clean the coffee machine
  • How to descaling
  • Warning signals
  • Machine water tank detection abnormality

    In the case of the amount of water in the tank can not be right fed back, the water level need to be reset, as follows:

    1. Open the machine and remove the water tank.

    2. Open the reset button sticker;

    3. Press the reset button for 3 to 4 seconds until the display flashes;

    4. Power cord pulled out 10 seconds after to power again;

    5. The above steps to complete the reset.

  • Calibration of the number of beans

    1. In the case of beans within the bean tank, the system prompt there is lack of beans: in the standby interface, press the "menu" → select init (initialization) option → press "+" and "-" button for 3 seconds after entering the fine-tuning interface  → press the "+" key to increase the number to "4" → press "confirm" to enter the calibration interface of the beans → increase the number.

    2. In the case of bean tank without beans, the system does not prompt there is lack of beans: in the standby interface, press the "menu" → select init (initialization) option → press the "+" and "-" key 3 seconds after entering the fine-tuning Interface → press the "+" key to increase the number to "4" → press "confirm" to enter the calibration interface of the beans →decrease the number.

  • The coffee is very thick

    In this case, it is necessary to adjust the amount of powder to a small amount. Please follow these steps:

    In the standby interface, press the "menu" → select init (initialization) option → press the "+" and "-" keys for 3 seconds to entering the fine-tuning interface → press the "+" key to increase the number to "6" → press the "confirm" into the powder adjustment interface → decrease the number. Now try brewing again. If the problem persists, repeat the above steps.

  • The coffee powder sticks to the grinding machine

    Coffee powder on the grinder for two reasons: 1. Coffee beans is too tidal; 2. Coffee grinding is too fine (adjust coffee grinder ).

  • The brewing unit leaks in the process of brewing coffee

    Check whether the O type circle on the brewing unit is damaged or aging.

  • There is coffee grounds in the cup

    Press and turn the adjustment button to set the grinder to a coarse setting


  • The machine automatically stops brewing when making coffee

    The main reason for this phenomenon is too much coffee powder.

    In the standby interface, press the "menu" → select init (initialization) option → press the "+" and "-" keys for 3 seconds to entering the fine-tuning interface → Press the "+" key to increase the number to "6"→ press the "confirm" into the powder adjustment interface → decrease the number. Now try brewing again. If the problem persists, repeat the above steps.

  • Preheat plate can not be closed

    The preheating plate of the machine is heated by the waste heat from the bottom double boilers and therefore it can not be closed.

  • The hose can not suck milk

    Check the hose for cracks or damage

  • Although the best setting but the taste of coffee is still not good

    We recommend that you change the type of coffee

DOWNLOADS

You can find information
about the coffee machine here

Cleaning milk foam system

Milk foam setting

Installation instructions for water supply system

Installation instructions for the base

Creative stickers



CONTACT US

No.1167,Yincheng Road West,Dongqiao Town,Haishu Dist.,Ningbo,Zhejiang

TEL: +86-574-82819300

FAX: +86-574-82819305

Web: www. roomacoffee.com

Web: www.rooma.en.alibaba.com

SALES MANAGER

  • NUMB:86-13957841195
  • QQ:446594853
  • NUMB:86-13857436269
  • QQ:1484342472
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